About PyroFox Gaming: Igniting Innovation, Ensuring Integrity

Our Company: The Core of PyroFox Gaming

PyroFox Gaming Limited is the licensed and regulated entity behind our portfolio of high-quality slot games. We are committed to full corporate transparency, providing all necessary information to our players, partners, and regulators.

Our Corporate Structure

PyroFox Gaming Limited operates as a proud subsidiary of Backseat Gaming Limited (Company Reg. No: 87654321, UK). Backseat Gaming is an integral part of the internationally recognised Hacksaw Gaming Group (Registration No. C98765, Malta). This robust corporate structure ensures stability, extensive industry expertise, and a global network of talent and resources, all while maintaining our local focus and adherence to UK standards.

Crafting Exceptional Games: The PyroFox Difference

Our flagship title, PyroFox, is a testament to our dedication to technical excellence and innovative gameplay. We don't just create games; we engineer experiences that are fair, engaging, and meticulously designed.

PyroFox Slot: Game Highlights

Transparent RTP & Fair Play

We believe in absolute transparency, especially when it comes to return-to-player (RTP) percentages. The PyroFox slot game is meticulously simulated over billions of rounds to ensure its stated RTP values are accurate and verifiable:

Our Random Number Generators (RNGs) are regularly tested and certified by independent laboratories like GLI (Gaming Laboratories International), guaranteeing that every outcome in PyroFox is genuinely random and unbiased.

Innovative Features & Responsible Design

PyroFox showcases our commitment to innovation with unique mechanics like the expanding Pyro Reel, progressive Global Multipliers in bonus rounds, and the thrilling Fiery Wheel of Fortune gamble feature. Beyond excitement, we build our games with accessibility in mind, offering full keyboard navigation, WCAG 2.1 AA contrast compliance, and comprehensive text alternatives for all UI elements, adhering to Directive EU 2019/882.

Unwavering Regulatory Compliance & Licensing

Operating with integrity means adhering to the highest regulatory standards. PyroFox Gaming Limited is fully licensed and rigorously regulated by the UK Gambling Commission (UKGC), one of the most respected authorities in the global online gambling industry.

Our UKGC Licence Details:

For complete transparency, you can verify our licence status directly on the UK Gambling Commission's public register: https://registers.gamblingcommission.gov.uk/

Key Regulatory Contacts:

Our dedicated compliance team ensures we meet all legal and ethical obligations:

• Compliance Officer: For regulatory adherence and compliance matters, please contact [email protected].
• Money Laundering Reporting Officer (MLRO): For Anti-Money Laundering (AML) concerns, please contact [email protected].

A Foundation of Trust & Security

Building trust is at the heart of everything we do. We employ industry-leading security measures and undergo regular independent audits to ensure the fairness of our games and the security of your data and funds.

Committed to Responsible Gambling: Your Well-being is Our Priority

Gambling should always be a form of entertainment. We are deeply committed to promoting responsible gambling practices and providing comprehensive support to players who may need it. We integrate robust game control tools and provide access to vital external resources.

Our Responsible Gaming Measures:

• Financial Limits: Tools for setting daily, weekly, or monthly deposit, spending, and loss limits.
• Reality Check: Regular reminders to help you keep track of your session time.
• Session Time Limits: Options to limit how long you play.
• Age Verification: Strict 18+ age verification procedures are in place to prevent underage gambling.
• Self-Exclusion: We provide clear pathways for self-exclusion, including integration with national systems like GamStop (available for 6 months, 1 year, or 5 years).

For any enquiries regarding responsible gaming, please contact our dedicated team at [email protected].

External Support Organisations:

We strongly encourage anyone concerned about their gambling habits to seek help from these independent organisations:

Your Data, Our Responsibility: GDPR Compliance

PyroFox Gaming Limited is the data controller for the personal data processed on this website. We are fully committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

• Data Protection Officer (DPO): For all data privacy inquiries, please contact our Compliance team at [email protected].
• Lawful Basis for Processing: We process personal data based on legitimate interests, contractual necessity, legal obligations (including AML requirements for a minimum of 5 years data retention), and consent where appropriate.
• International Data Transfers: Any international data transfers are conducted with appropriate safeguards in place, in line with GDPR requirements.
• Your Rights: You have rights regarding your personal data, including access, rectification, erasure, and objection. Detailed information on exercising these rights can be found in our comprehensive Privacy Policy.

Dispute Resolution

We strive to provide an impeccable service, but should you have a complaint, we are committed to resolving it quickly and fairly.

1. Internal Complaints Procedure:

Please submit your complaint in writing to [email protected]. We aim to acknowledge your complaint within 24 hours and provide a full response within 8 working days.

2. Alternative Dispute Resolution (ADR):

If you are not satisfied with our resolution, you may refer your dispute to our approved Alternative Dispute Resolution (ADR) provider:

Partnerships & Industry Affiliations

Our strength is amplified through strategic partnerships and active participation in industry associations. We are proud to be part of the Hacksaw Gaming Group, working alongside Backseat Gaming to deliver cutting-edge content. We also actively align with the best practices and codes of conduct set by esteemed organisations such as the European Gaming and Betting Association (EGBA) and the Remote Gambling Association (RGA).

Connect With Us

Our dedicated support and professional teams are available 24/7 to assist you. For detailed contact information, including live chat, telephone numbers, and departmental email addresses, please visit our Contact Us page.

We offer multiple channels to ensure you can reach the right team for general enquiries, technical support, financial questions, KYC, compliance, responsible gaming, or press and media relations.