Terms and Conditions - PyroFox Gaming Limited

Version: 1.0.0 | Date of Last Revision: 2025-07-10 | Effective Date: 2025-07-10

Please read these Terms and Conditions carefully before using the PyroFox Gaming website and playing the PyroFox slot game. By accessing or using our services, you agree to be bound by these Terms and Conditions.

Important Information: Clauses with Significant Impact on Your Interests

These clauses contain critical information that can seriously affect your rights, obligations, and financial interests. We strongly advise you to read them in full.

1. Introduction

These Terms and Conditions govern the legal relationship between PyroFox Gaming Limited and you, concerning your use of the official PyroFox slot game website located at https://pyrofox.uk/ and any related services.

Governing Law: These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms.

2. About Us

PyroFox Gaming Limited is the official provider of the PyroFox slot game, operating under strict regulatory frameworks.

2.2. Licensing & Regulatory Compliance

We are fully licensed and regulated by the UK Gambling Commission (UKGC):

  • Licensing Authority: UK Gambling Commission (UKGC)
  • Licence Number: 54321-R-123456-001
  • Licence Type: Remote Casino Operating Licence
  • Licence Status: Active
UKGC Licensed
eCOGRA Certified
GLI Tested
ISO 27001 Certified
PCI DSS Compliant

2.3. Customer Support & Contact Information

Our dedicated customer support team is available 24/7:

3. Your Account

3.1. Eligibility

3.2. Account Registration and Verification (KYC/AML)

Age Verification: Age verification is mandatory BEFORE you can access ANY gaming content, including free-to-play demo versions.

Identity Verification: We require valid identification documents and proof of address.

Data Retention: We retain verification data for at least 5 years to meet regulatory requirements.

4. Deposits, Withdrawals & Funds Protection

4.1. Mandatory Financial Limits (UK Requirement)

All new customers are REQUIRED to set at least one financial limit BEFORE making their first deposit.

Decreases to limits take effect immediately. Increases are subject to a 24-hour cooling-off period.

4.2. Customer Funds Protection Level

Protection Level: Medium Protection

Your funds are held in segregated bank accounts, separate from PyroFox Gaming's operational funds. In the event of insolvency, your funds are protected and available for withdrawal.

5. Playing PyroFox Slot Game

5.1. Technical Specifications

Game Specifications:

Grid: 5 reels, 4 rows | Paylines: 14 fixed

Maximum Win: 15,000x your bet

Volatility: High

Return to Player (RTP):

Base Game: 96.24%

BonusHunt FeatureSpins: 96.30%

Wildfire FeatureSpins: 96.32%

5.2. Fair Play and Randomness

Our games use a certified Random Number Generator (RNG) regularly tested by independent third-party agencies including eCOGRA and Gaming Laboratories International (GLI).

6. Demo Play

Age Verification Required: You must complete age verification before accessing the demo version.

No Real-Money Prizes: All wins and losses in demo mode are simulated.

Identical RTP: The demo version has identical RTP to the real-money version.

7. Responsible Gambling

PyroFox Gaming is committed to promoting responsible gambling and providing a safe environment for our players.

7.1. Responsible Gambling Tools

7.2. External Support Organisations

United Kingdom:

8. Data Protection and Privacy (GDPR)

We are committed to protecting your personal data in accordance with GDPR and other relevant data protection laws.

Special Conditions for Gambling Data:

Certain data related to self-exclusion, AML checks, and transactional history cannot be automatically deleted upon request due to strict regulatory requirements. These legal obligations take precedence over standard GDPR rights.

9. Complaints and Dispute Resolution

9.1. Internal Complaints Procedure

  1. Submission: Email [email protected]
  2. Acknowledgement: Within 24 hours of receipt
  3. Resolution: Full response within 8 working days

9.2. Alternative Dispute Resolution (ADR)

If unsatisfied with our response, you may refer your dispute to:

Independent Betting Adjudication Service (IBAS)

10. Changes to Terms and Conditions

Material Changes: We will notify you via email or prominent website notice BEFORE changes take effect.

Right to Opt-Out: If you disagree with material changes, you have the right to close your account and withdraw funds under previous terms.

11. Affiliate Disclosure

Important Disclosure: We may receive a commission from partner casinos when you register or make a deposit via links provided on this website. This does not affect your playing conditions, the RTP of the PyroFox game, or any other aspect of your experience.

12. Contact Information

For any questions regarding these Terms and Conditions, please refer to Section 2.3 Customer Support & Contact Information or visit our dedicated contact page.